Identity checks exist so winnings reach the right person, and ours usually close within 29 hours.
Baloobet Casino keeps every check traceable, so you always know who reviews what.
Most refused copies fail on glare or a cropped edge, and both take seconds to fix.
Use this list when the account area first flags a missing item.
A waiting payout feels like a problem; the check is a scheduled step, not a fault.
Look up our licence ALSI-552306, granted by the Anjouan Offshore Finance Authority, which makes the check compulsory. The duty comes from anti-money-laundering rules that apply to every player, so a request about the origin of your funds is routine, never an accusation.
Depending on your case, we may ask for one or more of the following.
Outdated Card, Fresh Copy. Replace an expired document: it proves nothing about you today, so the reviewer cannot accept it, however clear the photo. Order a renewal before you upload Send the new card once it arrives
Is the Surname Wrong? Correct the spelling where it differs from the account; a paper that reads as another person fails even when genuine. Match the account name exactly Update your profile with the evidence
Cropped File, Clean Resend. Keep the edges intact; a cropped or filtered file hides the security features we must see, so it goes back unread. Upload the original, uncropped photo Retake it on a flat, lit surface
Baloobet Casino treats the check as standard licence business, so nobody is singled out unreasonably.
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